| 1. How to order? (country specific)
* Choose your collection from the left collection menu
* Click the picture to see the bigger image and available colors
* Input your order quantity
* Click the'buy' button, and your selection will be added to the
shopping cart on the right.
* Continue shopping until you're done
* Click 'checkout' button
* Fill in the checkout form
* Make your payment
For Customers from Singapore
* preferred payment method : Transfer/deposit to my OCBC Account in SGD
OCBC Bank,
branch 360 Balestier Road #01-04/15
Shaw Plaza - Twin Heights
Singapore 329783
Name : Irwanto Jo / Mariana Bong
Account : 516-713195-001 (SGD account)
* or Pay with Paypal to info@tanah-abang.com in SGD or USD. (Paypal can accept credit cards)
For Customers from Malaysia/Brunei and other countries
* We'll ship your order with "EMS" Express Mail Service
* Shipping rate and time estimation click here.
* When we've sent your order, we'll input your shipment number into your order.
Please input your orderID into the box on the right under "Order status" to retrieve your shipment number.
You can trace your shipment at the website Express Mail Service
* Preferred payment method : Western Union address to Bong Mariana in Rupiah or
* Pay with Paypal to info@tanah-abang.com in USD. (Paypal can accept credit cards)
2. Is shipping cost included?
Shipping cost is not included, when you've
ordered we'll calculate the cost and email to you.
3. What is the minimum
or maximum order? Minimum total order is Rp50,000 or USD 6.
Maximum order for new customers is USD200, and USD1100 for returning
customers.
If your last order is cancelled, either by yourself or by us, you're
considered new customer.
4. What is the 'Order_ID'
for?
OrderID consist of your firstname+number, eg. john123
It is for checking/tracking your
order status. There 4 status ie:
| Status |
Description |
| Not yet processed |
It means your order has not been
processed yet, please wait a moment. |
| Waiting payment |
Your order has been confirmed, shipping
fee has been calculated, and we're waiting for your payment. |
| Payment Received |
We've received your payment, and
we'd immediately ship out your order. |
| Sent |
We've sent your order, and we're
going to input the shipping receit pretty soon. |
5. How to choose colors?
Sorry, we don't allow choosing colors,
we will give your assorted different colors and different sizes(if
applicable)
6. How to add order?
* Select the items you intend to order,
and click buy
* Click 'Checkout'.
* Tick 'Add to Previous Order' .
* Input your previous order id..
* You can't add to order that has already been cancelled.
7. How to edit order?
* Input your order_id into the order's
status column, klik 'go'.
* Click 'Edit Order'.
* Now you can edit the amount you wish to change, and wait for our
further confirmation.
8. What method of payments do you accept?
Currently we accept payments through bank
wire transfer, Western Union, and Paypal
9. How do I pay with Paypal?
If you're ready to make your payment with paypal just Click here
10. How do I pay with Western Union?
Find a Western Union Agent in your country, and make your payment with Western Union to Bong Mariana in Rupiah.
Please remember to fill in the confirmation page with the MTCN number and the name of the transferer.
11. What are your bank accounts?
* BCA branch Pantai Indah Kapuk, Jakarta, Indonesia
Name : Bong Mariana
Account : 8650077980
* Bank Mandiri branch Taman Anggrek,
Jakarta, Indonesia
Name: Bong Mariana
Account : 117-00-0413304-7
* BNI branch Harmoni, Jakarta
Name : Bong Mariana
Account : 100831191
* BRI, Bank Rakyat Indonesia, branch Taman Anggrek, Jakarta, Indonesia
name : Bong Mariana
Account : 0505-01-005467-50-4
* OCBC Bank,
branch 360 Balestier Road #01-04/15
Shaw Plaza - Twin Heights
Singapore 329783
Name : Irwanto Jo / Mariana Bong
Account : 516-713195-001 (Sing$ account)
|
Indonesia/Rp
Mona
Mala
Riesca
Edy
